TERMS & CONDITIONS
CUSTOMER CARE
Olive & Ember is dedicated to providing exceptional customer care. Our goal is to ensure that every interaction with our brand leaves you feeling valued and supported. We are committed to addressing any queries or concerns you may have, and we strive to build trust and confidence in your purchasing experience.
Whether you have questions about our products, need assistance with your order, or simply want to share your feedback, we are here for you. Feel free to reach out to our dedicated customer care team, and we will do our utmost to provide a meaningful and personalized response.
At Olive & Ember, we believe that effective customer care is at the heart of a fulfilling and positive shopping journey. Your satisfaction is our priority, and we are dedicated to creating a seamless and enjoyable experience for every customer.
PRIVACY & SAFETY
Safeguarding your privacy and ensuring the security of your personal information are paramount to us at Olive & Ember. We are committed to transparently communicating the ways in which we collect, utilize, and protect your data. Our privacy policy is designed to offer clarity and peace of mind, assuring you that your trust in us is well-placed.
We employ industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Additionally, we do not share your data with third parties without your explicit consent, unless required by law.
Rest assured that when you engage with Olive & Ember, your privacy is respected, and your information is handled with the utmost care and diligence.
WHOLESALE INQUIRIES
Are you a retailer interested in featuring our exquisite products in your establishment? We welcome wholesale inquiries and are excited to collaborate with like-minded partners who appreciate the value of artisanal craftsmanship and intentional living.
Our wholesale program offers retailers the opportunity to showcase our handcrafted personal care and home comfort products, allowing them to resonate with customers who prioritize authenticity and purpose. We are dedicated to providing comprehensive information and support to facilitate a successful partnership.
If you are eager to introduce Olive & Ember's offerings to your clientele, we invite you to connect with us to explore the possibilities of a mutually rewarding collaboration.
PAYMENT METHODS
- Credit / Debit Cards
- Offline Payments